Refund Policy

100% satisfaction guarantee

If you're not happy with your StudentPilotPro purchase for any reason, we'll give you a full refund — no questions asked. You don't need to justify the request; “it wasn't for me” is enough.

Eligibility

To keep the guarantee fair for everyone, a purchase qualifies for a refund when both of these are true:

• The request is made within 30 days of your purchase date, and
• You have completed less than 50% of the course (based on your tracked ACS progress for the purchased certificate) at the time of your request.

In other words, if you've worked through less than half the material and it isn't the right fit, you're fully covered. If you've already completed most of the course, it has served its purpose and is no longer eligible for a refund.

How to request a refund

• Email support@studentpilotpro.com from the address on your account.
• Include the email you used to purchase so we can locate your order.
• That's it — no forms or screenshots required.

How refunds are processed

• Approved refunds are issued to your original payment method through Stripe, our payment processor.
• Refunds are typically initiated within 2 business days of your request; your bank or card issuer may take a few additional days to post the credit.
• We refund the full amount you paid. We do not charge any restocking or processing fee.

What happens to your access

After a refund is issued, access to the paid course content (the unlocked areas, oral questions, and study guides) is removed. Your free-tier content and your account remain available, and any progress you recorded is kept unless you delete your account.

Once a purchase is no longer eligible

Once you're past the 30-day window or have completed 50% or more of the course, we don't offer refunds as a rule — but we still want you to be happy. If something went wrong (for example a duplicate charge or a technical problem that blocked access), email us and we'll make it right.

Questions

Reach us any time at support@studentpilotpro.com.